Manage Registration

Resend my confirmation code

Your confirmation code is extremely easy to find. It comes on your receipt and can be used to edit your registration if you ever need to. You can find your confirmation code on your receipt in bold next to the ...

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Change / edit my name on a registration

We understand that sometimes when you are breezing through registration you may mistakenly spell something incorrectly like, say, your name. I mean, seriously, how are we expected to spell our name correctly ev...

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Change my race distance

One of the wonderful things about imATHLETE (sure we're a bit biased, but this is still true), is that we give you 24/7 access to manage your registration yourself. This includes letting you change the race you...

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Change my team name

Changing your team name is something that you can do pretty easily. In fact, now that you mention it, imATHLETE gives you all sorts of nifty tools to help team captains manage and promote their team. Just follo...

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What is the cancellation policy for my event?

Since imATHLETE does not own the event, we do not set the cancellation policy. But what we can do is tell you how to find the policy. There are four different ways you can figure this out: 1. Event Page ...

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imATHLETE won't let me edit fields I need to change. Help!

If you need to edit your name or certain other fields, you may find that you can't do it on imATHLETE. This is often done for security reasons. Do not fear though, it does not mean that it can’t be changed. It ...

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Manage my team

Now that you have created a team, you have a few options when it comes to managing it. First let's get you to the Manage Your Team page. : ) Click on Manage Registrations at the top of this page ...

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Can I Change My Payment Type?

We get it. Sometimes you get so excited about registering for an event that you rush through checkout and then go, "Whoops! Shouldn'ta used my company card for this." We understand. We really do. However, we'...

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